FAQ
What if my posters are damaged or late?
If your posters have arrived damaged (unusable) we will send you a new set right away or refund you if they are too late to use. Please contact us at ASAP if either of these issues occur. A picture is helpful for our team to be able to report to our printer/shipper. hello@yourhousepress.com NOTE: As this is essentially a newspaper subscription and your posters ship as such, some light wrinkles are expected.
How is it shipped?
It is shipped as a traditional newspaper with no extra packaging.
How often will I receive posters?
We will have your posters to you before the first lesson of the month begins.
When can I expect to be charged each month?
You will be charged once when you sign up to cover your first month. You won't be charged again until the 2nd after your first shipment.
When will my posters ship and when can I expect to receive them?
We aim to have your posters to you during the last week of the month. For example, you will receive your April posters the last week of March. Posters ship from our printer in France directly to your home. You will receive an email when they have shipped. This takes 10-14 days around the world.
What kind of paper are the posters printed on?
Printed on solvent-free, sustainable newspaper. We chose it for the retro and stylish look and feel. We love the off-white and not-quite-so-black look.
Which Come, Follow Me manual do you get your information from?
The current Come, Follow Me--for Primary manual by The Church of Jesus Christ of Latter Day Saints.
Who are your posters made for?
Families with young children as they are made with information from the Come, Follow Me--for Primary manual. But anyone can use them.
Is your paper environmentally friendly?
Yes! Our paper is solvent-free and sustainable. The printer we use has the following certifications; The Forest Stewardship Council, Program for the Endorsement of Forest Certification, FSC Chain-of-Custody, European eco-friendly label, PEFC Chain-of-Custody, EMAS and more.
Who is your designer?
Amanda Jane Jones designs our posters. You can see her work at AmandaJaneJones.com and on her instagram @amandajanejones
What size are the posters?
26 inches X 18.7 Inches
How do I hang my posters?
Our first posters were hung with masking tape. But we have slightly upgraded to these clips, prettier tape and we love these wooden poster hangers. You can see specific examples on our How to Hang page.
How do I cancel?
You can login to your account and cancel right here on our website or shoot us an email at Hello@yourhousepress.com
